Privacy Policy 

Effective Date: March 3, 2026

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Serenovate Therapy (“Practice,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you provide through this website.

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This Privacy Policy applies to information collected through www.serenovatetherapy.com.

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Information We Collect

We may collect personal information that you voluntarily provide through our website, including:

• Name

• Email address

• Phone number

• Information submitted through contact forms

• Any other information you choose to provide

 

We do not collect protected health information through this website unless you voluntarily submit it.

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How We Use Information

Information submitted through this website is used solely for:

• Responding to inquiries

• Scheduling consultations or appointments

• Administrative communication

• Providing information about our services

Submission of a contact form does not establish a therapeutic relationship.

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SMS Communications

If you provide your phone number and consent to receive text messages, you may receive SMS communications from Serenovate Therapy for administrative purposes only, including:

• Appointment reminders

• Scheduling updates

• Billing notifications

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

SMS messaging is not a secure or encrypted method of communication. It should not be used for clinical discussions, urgent matters, or emergencies.

If you are experiencing a crisis or emergency, call 911 or 988.

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Consent to Receive SMS Messages

By voluntarily providing your phone number through our contact form and submitting the form, you consent to receive SMS messages for administrative purposes as described above.

• Consent is not a condition of receiving services.

• You may opt out at any time by replying STOP.

 

No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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Third-Party Services

We may use third-party service providers to support website hosting, email communication, scheduling, or administrative services. These providers are required to maintain appropriate safeguards.

We do not sell, rent, or trade your personal information.

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Data Security

We implement reasonable administrative and technical safeguards to protect personal information submitted through this website. However, no method of transmission over the Internet is 100% secure.

 

External Links

This website may contain links to external websites. We are not responsible for the privacy practices of other websites.

 

Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

 

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

 

Contact Information

If you have questions regarding this Privacy Policy, please contact:

Serenovate Therapy
Email: contact@serenovatetherapy.com
Phone: (914) 594-5807